Refund & Return Policy – KitchenApplianceZone.com

We aim to provide a smooth shopping experience. Please read our return and refund rules carefully.

Return Eligibility (Within 7 Days)

You may request a return or replacement if:

  • Product is damaged

  • Product is defective

  • Wrong item delivered

Conditions for Return

  • Product must be unused

  • Must be in original packaging

  • Mandatory unboxing video as proof

  • Product must include all accessories, manuals & tags

Used or damaged-by-customer items will not be accepted.

Non-Returnable Items

  • Personal hygiene products

  • Kitchen cleaning items

  • Digital products / courses

  • Customized or special-order items

  • Consumables (if opened)

Refund Processing

Refunds are processed 3–7 working days after approval.

Refund mode depends on the original payment method.

Replacement

Replacement depends on stock availability.
If unavailable, we will issue a refund instead.